STORE POLICIES

 

REFUNDS

All products are non-refundable. If you would like to exchange your item for an alternative size, please contact info@emptybottle.com in order to coordinate.


DELIVERY

Items are shipped once weekly via USPS Priority Shipping. If you would like to receive a tracking number, please email info@emptybottle.com.


RETURNS

We do not accept item returns, but we are happy to exchange your item for an alternative size. We cannot swap items during the exchange process. Please contact info@emptybottle.com to begin the exchange process.


CANCELLATIONS

Order cancellation requests must be submitted within 24 hours of order placement. Cancellation will not be possible after this window has elapsed.