Frequently asked questions
TICKETING
How Can I Purchase Tickets for the Empty Bottle?
Tickets can be purchased online at emptybottle.com through our ticketing provider Ticketweb.
Should I purchase a ticket on a website that is not emptybottle.com?
No you shouldn’t. While it may seem intriguing to get a ticket on Instagram from @rorygoestoshows69420, it is most likely a fucking scam.
Do I have to be 21 to see a show at the Empty Bottle?
Yes. EVERYONE has to have a physical and valid form of identification to enter or we could all go to jail.
Really?? I have to be 21 to see a show at the Empty Bottle?
Yes. C’mon now.
What Is Your Refund Policy?
Tickets are non-refundable.
What Type Of Payment Does the Empty Bottle Accept?
Door tickets are cash only, there is an ATM in the entrance next to the merch table. Our bar accepts cash and all major credit cards.
Can I Use a Smartphone to Present My Ticket?
The Empty Bottle is will call, all you gotta do is show your ID at the door. Wow, so easy.
Can I Give My Ticket to a Friend?
Yes, email info@emptybottle.com with your friend’s name. But you should probably just go to the show anyways.
Are Tickets Available at the Door?
Most nights, yes. If the show is sold out in advance, follow @emptybottle on Instagram for the most up-to-date show and ticketing information. And fun pics and vids.
Do You Have a Physical Box Office?
Empty Bottle does not have a physical box office but you can buy a ticket at the door. Maybe. Just check the website.
What Happens if a Show is Canceled?
Everyone will be sad, but sadness is temporary. All buyers will be notified with either a refund or a rescheduled date.
Third Party?
Often Empty Bottle is not the first location/party. Goblin mode entails at least the existence of a second location. Or some would say, a third.
Who, What, Where?
Where Is the Empty Bottle Located?
The Empty Bottle is located at 1035 N Western Ave
Are You Near the CTA?
Yes. The Western #49 will drop you off right outside the venue. Alternatively take the Division #70 bus to Western and walk 2 blocks south or the Chicago #66 bus to Western and walk 5 blocks North.
Where Do I Park?
There is ample street parking on Western as well as the surrounding side streets.
Food Options?
Visit our friends at Pizza Friendly Pizza. Pizza Friendly Pizza is a rock and roll-inspired casual neighborhood eatery by 16” on center and chef Noah Sandoval of oriole, kumiko, and kikko. The menu features sicilian-style pan pizzas available by the slice or whole pie, and side dishes all made with locally sourced, seasonal ingredients. We're a laid-back neighborhood spot, and we're currently open for limited patio seating and a walk-up window where guests can pick up carryout orders or grab a slice of pizza to-go.
Beverage Options?
Empty Bottle is a fully stocked bar, pull up a stool and grab a beer, a cocktail or just about anything else.
Do You Have Seating?
We have a limited amount of seating at the bar. Seating is not guaranteed to be available for shows.
Do You Allow Reentry?
Yes
ACCESSIBILITY
Is Your Building Wheelchair Accessible?
Yes, we are on the ground floor and have no stairs.
I Can’t Stand For Long Periods of Time, is There Somewhere I Can Sit?
We have a limited amount of seating at the bar. For accommodations please reach out wilson@emptybottle.com
Restrooms?
The Empty Bottle has 3 public restrooms. One of them is an ADA friendly single use bathroom.
Booking
How Can My Band Play at Empty Bottle?
Hell yeah, we love your band. For booking inquiries please contact molly@emptybottle.com and cameron@emptybottle.com.
PRIVATE EVENTS
Can I host a private event at the Empty Bottle?
Yes you can. Weddings, corporate finance conferences, meetings for secret societies, cosplay conventions, baby showers or just you hanging out alone. We’re capable of doing anything that your mind can imagine and have likely done it before. Email matt@emptybottle.com.
Merch Store Policies
Refunds
All products are non-refundable.
Delivery
Items are shipped through our offsite fulfillment center. Expect 3-4 weeks delivery time. We’ll get it to you as fast as humanly possible, ok?
Cancellations
Order cancellation requests must be submitted within 24 hours of order placement. Cancellation will not be possible after this window has elapsed.
Job Opportunities
Do You Have A Street Team?
Yes. Street team members get into shows for free. For more info email chris@emptybottle.com.
Are You Hiring?
Maybe. Email any job inquiries to working@emptybottle.com.
Empty Bottle Presents
What is Empty Bottle Presents and why is there an address on my ticket that isn't Empty Bottle?
Empty Bottle Presents, or EBP for short, is the production and curatorial arm of Empty Bottle that handles any of our events that take place outside of the four walls of the venue. Examples of EBP happenings range from street festivals to pop-up concerts to partnerships with internationally recognized organizations EBP shows are not held onsite at Empty Bottle, please reference the location on the event.
Still have questions?
Contact us at info@emptybottle.com